Fundline

Privacy Policy

Last updated: July 1, 2025

Fundline ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and apply for funding. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

By using our website at fundline.ca or submitting an application, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you submit an inquiry or funding application. This may include:

  • Full legal name and contact information (email address, phone number, mailing address)
  • Business name, registration number, and operating history
  • Financial information including revenue, bank statements, and credit history
  • Details about the purpose and amount of funding requested
  • Government-issued identification when required for verification
  • Information collected automatically through website usage, such as IP address, browser type, and pages visited

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To evaluate and process your funding application
  • To communicate with you regarding your application status and funding options
  • To verify your identity and assess creditworthiness
  • To comply with applicable laws, regulations, and legal obligations
  • To improve our website, services, and overall client experience
  • To send relevant updates or information about our services, where you have consented

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • With trusted service providers who assist us in operating our business, subject to strict confidentiality obligations
  • With credit bureaus and financial institutions as necessary to process and underwrite your application
  • With legal or regulatory authorities when required by law or to protect our legal rights
  • In connection with a business transaction such as a merger or acquisition, where your information would remain protected under equivalent privacy standards

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data transmitted through our website is encrypted using SSL/TLS technology. While we take every reasonable precaution, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Financial and application records may be retained for a minimum of seven years in accordance with Canadian regulatory requirements. When information is no longer needed, it is securely destroyed or anonymized.

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect aggregate usage data. You may configure your browser to refuse cookies; however, doing so may limit certain functionality on our website. We do not use cookies to collect personally identifiable information without your knowledge.

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent to the use of your information, subject to legal and contractual restrictions
  • File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated

To exercise any of these rights, please contact us at info@fundline.ca.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies before submitting any personal information.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Fundline

Vancouver, British Columbia, Canada

info@fundline.ca